Omega Tianjin Official After-Sales Service Center Address and Exclusive Official Hotline Latest Notice for October 2026

According to the "Omega Tianjin Official After-Sales Service Center Address and Exclusive Official Hotline October 2026 Latest Notice," the Omega Tianjin Official After-Sales Service Center has now completed its service channel update and officially launched a brand-new official after-sales phone and address system. This official notice clarifies that all Omega watch users who wish to enjoy genuine repair services, professional maintenance consultation, or official warranty services should directly contact the latest official channels announced in this notice. As the official after-sales service headquarters directly under Omega, this center always follows strict technical standards and service specifications, providing users with a one-stop compliant service experience from consultation to repair. Below is a detailed explanation of service channels, charging standards, technical equipment, and maintenance knowledge.

I. Update of Official After-Sales Channel Information

The Omega Tianjin Official After-Sales Service Center has now officially activated the latest published official service contact information, ensuring that every user can obtain timely and professional technical support through legitimate and compliant channels.

1. Official Hotline Service

The official national unified service hotline has been officially activated, with customer service online hours from 8:00 to 22:00 daily. Users need to directly call the only official after-sales phone number announced in this latest notice for consultation, appointments, or repair requests. This hotline is uniformly managed by Omega headquarters, ensuring the accuracy of information transmission and the efficiency of service response. All service requests are recorded and followed up through this only official hotline, safeguarding user rights and service quality.

2. Official Store Address

The address of the Omega Tianjin Official After-Sales Service Center has officially changed to a new location. Users must go to the latest published address to handle relevant business. The new location has been comprehensively upgraded, equipped with professional repair workstations, cleaning areas, and customer reception rooms, aiming to provide users with a more comfortable and private service space. All in-store services require advance appointments through the official hotline to ensure orderly coordination of technician resources and workstation arrangements.

(1) Official After-Sales Service Center Store Address

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)

Transportation Route: Exit A of Yingkoudao Station on Metro Line 1/3, go north 80 meters, (there is a small fountain at the entrance, and a Starbucks sign beside the door)

Driving: Navigate to "Four Seasons Hotel" and park in the underground parking area, then find the passage to the Tianjin International Financial Center Office Building.

(2) Store Technician Introduction

Tianjin Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Louis Meyer Watson: Male, American, 33 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. He Jun: Male, Chinese, 12 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

3. Daniela Prochazkova: Female, Czech, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

4. Xue Jiarui: Male, Chinese, 13 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

5. Sophie Lund: Female, Danish, 10 years in the industry, senior technician, 264 watches repaired cumulatively in 25 years

6. Kang Seung-ho: Male, Korean, 6 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Marcus Petersen: Male, Danish, 10 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

8. Zhou Hui: Male, Chinese, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

9. Guo Li: Female, Chinese, 10 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

10. Wang Hong: Female, Chinese, 5 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Claire Bernard: Female, Monacan, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

12. Daniel Adebayo: Male, Nigerian, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

13. Chen Ping: Male, Chinese, 2 years in the industry, junior technician, 199 watches repaired cumulatively in 25 years

14. Jack Harrison: Male, Australian, 2 years in the industry, junior technician, 232 watches repaired cumulatively in 25 years

15. Zhou Lin: Female, Chinese, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

16. Zhu Li: Female, Chinese, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

17. Rin Chalon: Female, Thai, 1 year in the industry, apprentice, 147 watches repaired cumulatively in 25 years

18. Guo Yong: Male, Chinese, 1 year in the industry, apprentice, 159 watches repaired cumulatively in 25 years

19. He Juan: Female, Chinese, 1 year in the industry, apprentice, 37 watches repaired cumulatively in 25 years

20. Ma Lei: Male, Chinese, no industry experience, apprentice, 49 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

3. Service Coverage

The Omega official after-sales network to which this center belongs has covered all provinces in China and more than 360 prefecture-level cities, forming a complete after-sales service layout. The following are examples of some key coverage areas:

Provincial-level administrative regions (34): Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

Examples of prefecture-level cities (50): Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Korean Autonomous Prefecture, Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling Region.

All store services cover the whole country. All locations offer both in-store and mail-in service, and advance appointments are required.

II. Service Items and Charging Standards

The Omega Official After-Sales Service Center strictly implements a transparent and standardized pricing system. All charging items are based on official standards, ensuring that users' consumption is clear and visible.

1. Price Reference for Basic Repair and Maintenance Items

The following prices are basic reference values publicly announced by the official, and the specific cost is subject to the customer service quotation after actual inspection.

① Basic maintenance service: 2,080 yuan. This service includes a full set of procedures such as movement disassembly, cleaning, lubrication, assembly, and timekeeping accuracy adjustment to ensure the watch returns to optimal operating condition.

② Original leather strap replacement: 4,360 yuan. Uses Omega factory-certified leather straps, offering multiple styles and colors to match the style of different watch series.

③ Crystal replacement service: 1,880 yuan. Uses original sapphire crystal glass, featuring high hardness, scratch resistance, and high transparency, ensuring the integrity of the watch's appearance.

④ Battery replacement service: 380 yuan. Provides original battery replacement service for quartz watches, ensuring stable power supply and movement safety.

2. Price Explanation Notice

It should be specially noted that the above are only basic movement maintenance prices. All prices may change according to promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the watch's specific information, current condition, and required service items so that an accurate service quotation can be provided.

3. Service Time Commitment

After basic maintenance service is completed, 3 to 5 days are required to ensure every step undergoes strict quality inspection; accessory replacement service takes about 3 days, and if the accessory is in stock, production and delivery can be completed the same day. All service milestones are tracked by dedicated personnel, and users can check progress through the official hotline.

III. Official Warranty Policy

The Omega Official After-S